Terms and Conditions

These terms and conditions explain the main rules that apply when you access or use the Sweepolis Casino website, create or use a player account, play any available games, participate in promotions, or interact with related services and features.

By visiting the website, registering an account, or using any part of the platform, you agree to follow these conditions of use. If you do not agree, you should not create an account or use the services.

Sweepolis Casino is a sweepstakes-style social casino. It offers entertainment play using virtual currencies, and it may offer prize redemptions tied to Sweeps Coins, subject to eligibility and verification requirements. No purchase is necessary to play.

Eligibility: Who Can Use Sweepolis Casino

Sweepolis Casino is intended for adults only. You must be at least 18 years old, or the legal age of majority where you are located, whichever is higher.

It is your responsibility to understand and follow the laws that apply to you. Online sweepstakes-style social casino play may not be available everywhere, and access may be restricted in certain locations.

We may restrict, block, or limit access in certain countries, regions, or jurisdictions, including specific states, based on legal, regulatory, operational, or risk considerations. Using a virtual private network, proxy, or similar tool to bypass location limits is not allowed.

Getting Started: Account Registration Rules

When you register, you agree to provide accurate, current information, and to keep it updated. This includes details like your name, date of birth, address, email address, and any other information requested during sign-up or account management.

Your account must be registered in your own name, and you may not create an account on behalf of someone else. Unless we clearly allow otherwise, each player is allowed one account. If we reasonably believe multiple accounts are being used to gain an advantage, we may limit, suspend, or close accounts involved.

Verification and Identity Checks: What We May Request

To protect players and keep the platform fair, Sweepolis Casino may request verification information at any time. This can happen at registration, during account reviews, before approving prize redemptions, or when certain account activity requires additional checks.

Verification may include requests to confirm:

• Your identity and age
• Your address and location
• Ownership of a payment method used for purchases
• Account security details, or other information needed to process redemptions or prevent misuse

If requested verification is not completed, access to certain features may be limited, and prize redemptions may be delayed or declined until the review is resolved.

Account Security: Your Login, Your Responsibility

You are responsible for keeping your login details private and secure. Any activity completed through your account will be treated as authorized by you, unless we determine there are clear signs of unauthorized access or a security issue.

Your account is personal. You may not share it, transfer it, sell it, or allow anyone else to use it. This includes letting friends or family play “for you,” even if no money is involved.

If you believe your account has been compromised, contact support as soon as possible so we can help secure it.

Virtual Currencies: Gold Coins, Sweeps Coins, and Sweeps Points

Sweepolis Casino may offer multiple virtual currencies, including Gold Coins, Sweeps Coins, and Sweeps Points.

Gold Coins are for entertainment play only and are not redeemable for prizes.

Sweeps Coins are used for promotional play. Sweeps Coins won through eligible gameplay may be redeemable for prizes, subject to redemption rules, eligibility requirements, and verification.

Sweeps Points may be used for certain platform features and rewards. Availability and use of Sweeps Points can vary depending on the feature, event, or promotion.

Virtual currencies, features, and redemption options may change over time, and may not be available to every player in every location.

Purchases, Payments, and Account Balances

Sweepolis Casino may allow you to purchase virtual currency packages. Purchases are optional, and no purchase is required to play.

Available payment methods may include Visa, MasterCard, Discover, American Express, Apple Pay, Google Pay, bank transfer, and gift cards. Payment options, limits, and processing times can vary by location, device, bank, card issuer, or service provider, and they may change without notice.

Your displayed balance may reflect pending activity, verification status, or system updates. If we identify suspicious or unusual payment activity, we may place a transaction on hold for review, request additional information, or limit account access while we complete checks.

Withdrawals and Prize Redemptions: How Requests Are Handled

If you are eligible to redeem Sweeps Coins for prizes, redemption requests are subject to review and approval. This review may include identity verification, payment method checks, gameplay eligibility checks, and anti-fraud screening.

Redemptions may be limited by minimum thresholds, frequency rules, location-based restrictions, and additional requirements depending on the prize type. Processing times can vary, and delays may occur due to verification, third-party processing, or higher-risk reviews.

We may decline a redemption request if we reasonably believe:

• The request is not eligible under the applicable redemption rules
• Verification is incomplete or inconsistent
• The account activity indicates misuse, prohibited behavior, or location bypassing
• The request involves an error, malfunction, or incorrect crediting of Sweeps Coins

Bonus Offers, Free Rewards, and Promo Rules You Should Know

Sweepolis Casino may offer bonuses, free Sweeps Coins, free spins, login rewards, quests, referral rewards, mail-in rewards, or limited-time promotions. These offers may come with additional bonus terms that apply only to that specific promotion.

Common promotion conditions can include eligibility limits, time windows, game restrictions, playthrough or wagering-style requirements, and maximum redemption limits tied to bonus-derived rewards.

Before you claim or use a promotion, you are responsible for reviewing the promotion’s specific terms and any posted requirements. If a promotion conflicts with these platform rules, the promotion terms apply to that specific offer, and these site terms apply to everything else.

Game Access and Platform Availability: What to Expect

We work to keep the platform available and enjoyable, but we do not promise that the website, games, or features will always be available, uninterrupted, or error-free.

Game availability can vary due to:

• Location restrictions
• Device or browser compatibility
• Maintenance, updates, or software changes
• Provider availability
• Technical issues beyond our control

We may add, remove, suspend, or limit games, features, promotions, or events at any time. This includes limiting access to certain game categories or promotional tools if needed for fairness, compliance, or operational reasons.

Fair Play Standards: Keeping the Experience Clean

By using Sweepolis Casino, you agree to play fairly and use the platform only for personal entertainment. Prohibited behavior includes:

• Providing false or misleading information
• Using a virtual private network, proxy, or location masking to access restricted areas
• Fraud, collusion, or attempts to exploit promotions
• Chargeback abuse or intentionally reversing valid payments
• Using bots, scripts, automation tools, or unauthorized software
• Attempting to manipulate games, systems, or redemption processes
• Allowing another person to use your account, or using someone else’s account

If we suspect prohibited behavior, we may review the account activity and take reasonable actions to protect the platform and other players.

When We May Restrict Access: Our Rights as the Operator

Sweepolis Casino may refuse service, limit features, suspend promotions, place transactions on hold, or close an account when we reasonably believe it is necessary to protect the platform, meet compliance obligations, prevent misuse, or enforce these service terms.

Reasons may include incomplete verification, security concerns, suspected fraud, bonus misuse, multiple-account activity, or attempts to bypass location restrictions.

If action is taken, we aim to handle reviews in a balanced way, and we may request additional information to resolve the issue.

Errors, Glitches, and Incorrect Credits: How Issues Are Resolved

From time to time, technical issues may occur. These can include display errors, incorrect balances, game malfunctions, interrupted sessions, pricing mistakes, or promotions being applied incorrectly.

If an obvious error happens, Sweepolis Casino may correct it and adjust the results affected by that error in a reasonable way. This can include reversing incorrect credits, correcting balances, or voiding outcomes impacted by a malfunction.

If you notice something that looks wrong, contact support promptly so we can review it.

Responsible Social Play: Entertainment First

Sweepolis Casino is meant to be fun entertainment, not a way to make money. You should only play within your limits and choose stakes that fit your budget and comfort level.

Responsible play tools may be available, including limits on purchases, limits on play time, time-outs, self-exclusion options, and account closure requests. If you feel play is no longer staying fun, take a break, adjust your limits, or reach out for help.

More details may be available on our Responsible Gaming page.

Ownership and Site Content: Intellectual Property Basics

The website design, logos, graphics, text, and platform software are owned by Sweepolis Casino and/or its licensors. You may not copy, reproduce, republish, distribute, or commercially exploit any site content without written permission.

You may use the platform for your personal, non-commercial entertainment, as allowed by these account rules.

Third-Party Providers and Linked Services

Some parts of the platform may be provided or supported by third parties, including game studios, payment processors, identity verification providers, and other technical services.

Because these services rely on outside providers, availability and performance may be affected by their operational limits, maintenance, or outages. If we link to third-party websites or tools, those services may have their own terms and policies that apply to your use.

Liability Limits: A Fair, Practical Standard

Sweepolis Casino is not responsible for losses or damages caused by circumstances outside our reasonable control, including technical interruptions, device issues, user error, third-party failures, network problems, or force majeure events.

We are also not responsible for issues caused by misuse of the platform, unauthorized account sharing, or attempts to bypass restrictions.

Nothing in these terms is intended to limit rights that cannot legally be limited under applicable law.

“As Is” and “As Available”: No Guarantees of Continuous Service

The website, games, and services are provided on an “as is” and “as available” basis. We aim to offer a stable experience, but we cannot guarantee uninterrupted access, constant availability of specific games or promotions, or error-free operation at all times.

Updates to These Terms: Staying Current

We may update these terms from time to time to reflect changes to the platform, features, policies, or legal requirements. The latest version posted on the website will apply from the date it is published, unless another effective date is stated.

You should review the terms periodically, especially before participating in new promotions, making purchases, or submitting prize redemptions.

Related Policies You May Want to Read

These site terms work alongside other platform policies and notices, which may include:

• Privacy Policy
• Cookie Policy
• Bonus terms for specific promotions
• Identity verification and anti-fraud procedures
• Redemption rules and eligibility requirements

If there is a conflict between a specific promotion’s rules and these general platform rules, the promotion’s rules apply to that promotion.

Contact Sweepolis Casino Support

If you have questions about these terms, your account, verification, or platform rules, you can contact support through our official channels, including live chat and email at “support@sweepoliscasino.com.”

Using Sweepolis Casino means you are agreeing to these conditions of use as they are posted. These rules are here to set clear expectations, protect players, and support a fair, secure, and enjoyable social casino experience for everyone.